Odessa is a U.S. company with offices in Philadelphia, USA, Bangalore, India, London, UK and Belgrade, Serbia. Our
leasing solutions power a client base comprised of leading global financial institutions that operate across market segments. We transform bold ideas into breakthrough outcomes for clients that drive the economy through equipment and fleet leasing: IT, healthcare, transportation and more.
We believe that great outcomes and customer satisfaction are everything. It’s what drives us to turn bold ideas into transformational solutions for lease and loan management. By combining digital technologies with what works across a diverse customer base, we use an agile approach to co-innovate with clients to help them solve their toughest problems.
As the
largest technology provider in the leasing industry, Odessa provides a feature-rich ERP solution with broad integrations across top CRM, G/L, tax, credit, and leading enablement applications. As a complete
Platform, Odessa delivers a total solution for commercial lending companies, driving the future of asset finance. With best-in-class functionality, extensible architecture and a suite of value-added features and services, Odessa helps companies transform their business operations.
Primary role:
The delivery leader will be responsible for the strategic direction, leadership and delivery of all consulting services initiatives at Odessa. This will involve developing and managing consulting services that complement Odessa’s core software delivery services, including in the Cloud and Digital Transformation space. This will inform the entire customer lifecycle, including sales support, solution delivery and post-production services.
The delivery leader will also serve as a key stakeholder and thought leader in the evolution of Odessa’s overall platform, working with organization’s technology leadership to drive the long-term product roadmap. He/she will constantly look for white spaces in Odessa’s overall service offering and will also drive global service innovation, leveraging industry best practices (people, technology and process) to improve service quality.
What you'll do:
- Own the financial and operational performance of the Odessa consulting services team
- Build out teams and practices where necessary to fill white spaces in Odessa’s overall service offering with a particular focus in the Digital Transformation and Cloud (SaaS) space
- Develop a roadmap and operational strategy for consulting services in partnership with Odessa’s overall software services business
- Partner with the sales organization in the construction of account management opportunities to strengthen the pipeline and maximize in-year revenue
- Engage with technical stakeholders to translate complex business requirements and customer feedback into recommendations that drive product strategy and roadmap
- Drive post-production revenue to grow customer accounts and relationships
- Enable continuous process refinement to operate a scalable overall software services business that has experienced a 40% CAGR for the last 3 years